eSolutions Group Privacy Policy

Brief Overview

Here’s a summary of what you can expect to find in our Privacy Policy, which cover all eSolutions Group-branded products and services:

Making your experience personal.

When you installed our app, you filled in your profile. The information we collect is for the purpose of offering a more personalized experience and making it easier for you to use our app in the future without repeatedly providing the same information.

How we use your data.

The Privacy Policy clearly outlines the types of data we collect from your activity, and how we use that information to enhance your experience. We do not share your personally identifiable data with any third-party advertisers or ad networks.

It’s your experience.

Our Privacy Policy makes it clear what rights you have when using eSolutions Group apps, including accessing, sharing, changing and deleting your personal data. We also address how data collection technologies help provide functionality and insight to help you fully engage with our app.

Privacy Policy

Last modified on May 25, 2018

This updated version of our Privacy Policy takes effect immediately. Please inform us via email or via a message within the app if you do not agree with it.

Definitions

To make this document easier to read, we’re going to use some shorthand throughout. For example, when we refer to the “app,” we’re talking about:

Accepting the Terms

Please read this Privacy Policy carefully because it discusses how we will collect, use, share and process your personal information, and by installing and accessing the app you agree to this Privacy Policy and its terms. Your use of the app is also governed by our Terms of Use. Please read those terms carefully as well.

We welcome any questions or comments you may have about this Privacy Policy and our privacy practices. If you have any questions or comments, you may contact us at: support@myastrologerapp.com.

How We Use Your Information

We do not share your personal data with any third-party advertisers or ad networks for their advertising purposes. We use data that we collect about you or that you provide to us, including any personal information, as follows:

  1. To provide you with products or services that you request from us;
  2. As described in this Privacy Policy;
  3. To fulfill any other purpose for which you provide it;
  4. To carry out our obligations and enforce our rights under this Privacy Policy and our Terms of Use;
  5. In any other way we may describe when you provide the information; and
  6. For any other purpose with your consent.

Your ability to access the app is not contingent on you providing us with your personal information and you may decline to submit personal information to us, however, that may prohibit us from providing you with certain app services and/or functionality.

Facilitating Your Use of the App

We also use your personal data to provide the functionality of the app. We use the data that we have about you to provide, improve, and personalize the app, including with the help of automated technologies discussed in this policy and the inferences that we make from information we collect.

Service-Related Messages

We may use your information to contact you about account, security, legal and other service-related issues. We will do this through in-app messages, push notifications and/or email. Please be aware that you cannot opt-out of receiving service messages from us, including security and legal notices.

Analytics and Performance

We use the personal data available to us to observe social, economic, and geographic trends as they pertain to the use of the app. In some cases, we work with trusted third parties to perform this research, under controls that are designed to protect your privacy.

Security and Technical Issues

We use the data (which can include your communications) to investigate, respond to and resolve complaints, legal, security and technical issues concerning the app. We use your data and communications if we think it is necessary for security purposes or to investigate possible fraud or violations of law or our Terms of Use or this Privacy Policy and/or attempts to harm others.

Information We Collect and How We Collect It

Information You Provide to Us

To be able to receive personalized information such as horoscopes, astrological event information and personal readings, you need to provide us with the information listed in your profile.

You do not have to provide such information to install the app or open it but you will have to provide it if you would like to use any functionality.

In addition, the messages from you to us sent via email or via the app may be saved and reviewed by us. You can express a desire that we delete them via email or the app and we will delete them and have no further record of them.

However, we do not have the obligation to save your personal information and may chose to delete it.

Automatic Data Collection Technologies

Service Use

We log usage data when you use the app, including when you view or click on content, browser type, browser language, perform a search or request, the date and time of your request, install an update.

Device ID and Location

When you download the app, we receive data from your devices, including location data.

We do not share any of your personally identifiable information along with your device identification or location without your explicit permission.

Your Communications Directly To Us

We collect information about you when you send, receive, or engage with messages with us, including when you submit personal information or requests by emailing feedback@myastrologerapp.com and support@myastrologerapp.com and other emails from the myastrologerapp.com domain. We retain those communications to process your inquiries, respond to your requests, and improve our services.

Personal Information. We may tie information we do collect automatically as described above to personal information you provide to us to tailor the app to you and make suggestions about the app services and functionality as described above. We are consistently seeking new and improved ways to offer the app and improve your experience with our service. As we improve the app, this may mean the collection of new data or new ways to use data. Because the app is dynamic, and we continuously seek to offer new features, we may require the collection of new information.

Disclosure of Your Information

Disclosure on Your Behalf

We may disclose personal information that we collect or you provide as described in this Privacy Policy to fulfil our obligations under our Terms of Use, the purpose for which you provide it, for any other purpose you request when you provide the information, or for any other purpose for which we have your consent.

Disclosure by You and Password Protection

When you share information through the app, that information is viewable by you and by our app. The information is not shared with other users. You can also chose to protect the access to your information within the app with a password. We do not have knowledge of this password and cannot recover it if you forget it.

Internal Disclosure

We will share your personal data internally to help provide services to you in a manner that is personalized and useful to you.

Disclosure to Our Service Providers

We may disclose personal information that we collect or you provide as described in this Privacy Policy to contractors, service providers and other third parties we use solely to support our mission (such as cloud hosting, maintenance, analysis, audit, payments, fraud detection, communication, and development). For example, some of the app platforms used to send emails and notifications are built and managed by third parties, so some of your information is sent securely to those services to provide such functionality. They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

Legal Process

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of the app; or (5) exercise or protect our rights and safety, or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand.

Your Rights to Deleting, Accessing and Correcting Your Information

For personal data that we have about you, you have the following rights:

To make these or any other requests with respect to your personal information, you may send us an email to support@myastrologerapp.com. We ask that individuals making requests identify themselves and identify the information requested to be accessed, corrected or removed before we process any requests. We may decline to process requests if we cannot verify the requestor's identity, if we believe the request will jeopardize the privacy of others, if we believe the change would violate any law or legal requirement or cause the information to be incorrect, or for a similar legitimate purpose. In any case, where we provide information access, deletion or correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

If you choose to close your account or ask that we modify or delete some or all of your personal information, we will retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Use or fulfill any others requests from you (for example, to opt-out of further messages or for a copy of your data).

Any information which is not personally identifiable which was generated during your use of the app, concerns the app and the service itself and not any one user specifically. As a result, eSolutions Group reserves the right to maintain this information, including inferences made with this information after deletion of an account. We will however not maintain personal information associated with that account.

Security and Protection

We implement standard security safeguards designed to protect your data. However, given the nature of communications and information technology, and that the use of the internet has inherent risks, although we regularly monitor for possible vulnerabilities and attack, we cannot warrant or guarantee that information provided to us through the app or stored in our systems or otherwise will be absolutely free from unauthorized intrusion by others, nor can we warrant or guarantee that such data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Processing of Data

Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time. If you have any questions on how we collect and use your personal data, please contact us at support@myastrologerapp.com.

Users From and Outside the United States

By using the app, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it with as described in this Privacy Policy.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices. We will post any changes to our Privacy Policy on this page. The date the Privacy Policy was last modified is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.

Children Under the Age of 13

We do not collect personal information from any person we actually know is under the age of 13. If you believe we might have any information from or about a child under 13, please contact us at support@myastrologerapp.com. If we learn and have confirmation we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, you may contact us at: support@myastrologerapp.com.